App Rejected from play store “designed for families”











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This is the first game I have written and I am trying to publish it to Google Play store in the Designed For Families section. The app keeps getting rejected with the following feedback:




Apps in Designed for Families must include metadata text and images
that accurately reflect the app experience.




I have read all the guidelines and policies and I cant work out where I am going wrong! I have revised the short and full description and I feel they fully reflect the app. The images are all screen shots from game play so they should accurately reflect the experience.



I have changed the "family category" to be "Brain Games" as this is the best fit for the app. I m happy to include the full description and short description and the images that i have used for the release but I didnt want to bombard the thread with to much information...



Have I totally missed understood the feedback??? is it actually referring to the metadata in the androidManifest?



I know there are lots of thread about getting rejected from the play store but none of those address this particular issue.

Thanks for reading I hope someone can help as I am really stuck!










share|improve this question
























  • I have received the same feedback, but no further explanations. Did you found any solution?
    – Oliver
    Apr 28 '17 at 13:43












  • Yes. The problem was due to not having a icon for when the games was installed. So I my case the game kauncher icon just showed as the unity logo once the game was installed. I had to set this using Android studio. Hope this helps 😊
    – Laura Baker
    May 5 '17 at 20:21










  • The icon is displayed correctly (on my device and in the emulator)... :-(
    – Oliver
    May 9 '17 at 12:39










  • To find the answer to in my scenario, I had to contact android developer console support. They were very supportive and told me exactly what the problem was. I definitely recommend contacting them.
    – Laura Baker
    May 10 '17 at 16:55










  • I did, but they only referred to the docs. Well... I'll try it again.. Thanks so far!
    – Oliver
    May 11 '17 at 5:14















up vote
9
down vote

favorite
3












This is the first game I have written and I am trying to publish it to Google Play store in the Designed For Families section. The app keeps getting rejected with the following feedback:




Apps in Designed for Families must include metadata text and images
that accurately reflect the app experience.




I have read all the guidelines and policies and I cant work out where I am going wrong! I have revised the short and full description and I feel they fully reflect the app. The images are all screen shots from game play so they should accurately reflect the experience.



I have changed the "family category" to be "Brain Games" as this is the best fit for the app. I m happy to include the full description and short description and the images that i have used for the release but I didnt want to bombard the thread with to much information...



Have I totally missed understood the feedback??? is it actually referring to the metadata in the androidManifest?



I know there are lots of thread about getting rejected from the play store but none of those address this particular issue.

Thanks for reading I hope someone can help as I am really stuck!










share|improve this question
























  • I have received the same feedback, but no further explanations. Did you found any solution?
    – Oliver
    Apr 28 '17 at 13:43












  • Yes. The problem was due to not having a icon for when the games was installed. So I my case the game kauncher icon just showed as the unity logo once the game was installed. I had to set this using Android studio. Hope this helps 😊
    – Laura Baker
    May 5 '17 at 20:21










  • The icon is displayed correctly (on my device and in the emulator)... :-(
    – Oliver
    May 9 '17 at 12:39










  • To find the answer to in my scenario, I had to contact android developer console support. They were very supportive and told me exactly what the problem was. I definitely recommend contacting them.
    – Laura Baker
    May 10 '17 at 16:55










  • I did, but they only referred to the docs. Well... I'll try it again.. Thanks so far!
    – Oliver
    May 11 '17 at 5:14













up vote
9
down vote

favorite
3









up vote
9
down vote

favorite
3






3





This is the first game I have written and I am trying to publish it to Google Play store in the Designed For Families section. The app keeps getting rejected with the following feedback:




Apps in Designed for Families must include metadata text and images
that accurately reflect the app experience.




I have read all the guidelines and policies and I cant work out where I am going wrong! I have revised the short and full description and I feel they fully reflect the app. The images are all screen shots from game play so they should accurately reflect the experience.



I have changed the "family category" to be "Brain Games" as this is the best fit for the app. I m happy to include the full description and short description and the images that i have used for the release but I didnt want to bombard the thread with to much information...



Have I totally missed understood the feedback??? is it actually referring to the metadata in the androidManifest?



I know there are lots of thread about getting rejected from the play store but none of those address this particular issue.

Thanks for reading I hope someone can help as I am really stuck!










share|improve this question















This is the first game I have written and I am trying to publish it to Google Play store in the Designed For Families section. The app keeps getting rejected with the following feedback:




Apps in Designed for Families must include metadata text and images
that accurately reflect the app experience.




I have read all the guidelines and policies and I cant work out where I am going wrong! I have revised the short and full description and I feel they fully reflect the app. The images are all screen shots from game play so they should accurately reflect the experience.



I have changed the "family category" to be "Brain Games" as this is the best fit for the app. I m happy to include the full description and short description and the images that i have used for the release but I didnt want to bombard the thread with to much information...



Have I totally missed understood the feedback??? is it actually referring to the metadata in the androidManifest?



I know there are lots of thread about getting rejected from the play store but none of those address this particular issue.

Thanks for reading I hope someone can help as I am really stuck!







android google-play






share|improve this question















share|improve this question













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edited Mar 3 '17 at 16:26









aleksandrbel

7651029




7651029










asked Mar 3 '17 at 14:37









Laura Baker

796




796












  • I have received the same feedback, but no further explanations. Did you found any solution?
    – Oliver
    Apr 28 '17 at 13:43












  • Yes. The problem was due to not having a icon for when the games was installed. So I my case the game kauncher icon just showed as the unity logo once the game was installed. I had to set this using Android studio. Hope this helps 😊
    – Laura Baker
    May 5 '17 at 20:21










  • The icon is displayed correctly (on my device and in the emulator)... :-(
    – Oliver
    May 9 '17 at 12:39










  • To find the answer to in my scenario, I had to contact android developer console support. They were very supportive and told me exactly what the problem was. I definitely recommend contacting them.
    – Laura Baker
    May 10 '17 at 16:55










  • I did, but they only referred to the docs. Well... I'll try it again.. Thanks so far!
    – Oliver
    May 11 '17 at 5:14


















  • I have received the same feedback, but no further explanations. Did you found any solution?
    – Oliver
    Apr 28 '17 at 13:43












  • Yes. The problem was due to not having a icon for when the games was installed. So I my case the game kauncher icon just showed as the unity logo once the game was installed. I had to set this using Android studio. Hope this helps 😊
    – Laura Baker
    May 5 '17 at 20:21










  • The icon is displayed correctly (on my device and in the emulator)... :-(
    – Oliver
    May 9 '17 at 12:39










  • To find the answer to in my scenario, I had to contact android developer console support. They were very supportive and told me exactly what the problem was. I definitely recommend contacting them.
    – Laura Baker
    May 10 '17 at 16:55










  • I did, but they only referred to the docs. Well... I'll try it again.. Thanks so far!
    – Oliver
    May 11 '17 at 5:14
















I have received the same feedback, but no further explanations. Did you found any solution?
– Oliver
Apr 28 '17 at 13:43






I have received the same feedback, but no further explanations. Did you found any solution?
– Oliver
Apr 28 '17 at 13:43














Yes. The problem was due to not having a icon for when the games was installed. So I my case the game kauncher icon just showed as the unity logo once the game was installed. I had to set this using Android studio. Hope this helps 😊
– Laura Baker
May 5 '17 at 20:21




Yes. The problem was due to not having a icon for when the games was installed. So I my case the game kauncher icon just showed as the unity logo once the game was installed. I had to set this using Android studio. Hope this helps 😊
– Laura Baker
May 5 '17 at 20:21












The icon is displayed correctly (on my device and in the emulator)... :-(
– Oliver
May 9 '17 at 12:39




The icon is displayed correctly (on my device and in the emulator)... :-(
– Oliver
May 9 '17 at 12:39












To find the answer to in my scenario, I had to contact android developer console support. They were very supportive and told me exactly what the problem was. I definitely recommend contacting them.
– Laura Baker
May 10 '17 at 16:55




To find the answer to in my scenario, I had to contact android developer console support. They were very supportive and told me exactly what the problem was. I definitely recommend contacting them.
– Laura Baker
May 10 '17 at 16:55












I did, but they only referred to the docs. Well... I'll try it again.. Thanks so far!
– Oliver
May 11 '17 at 5:14




I did, but they only referred to the docs. Well... I'll try it again.. Thanks so far!
– Oliver
May 11 '17 at 5:14












1 Answer
1






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up vote
0
down vote













In my case it was:




  • API level was really really low ( 22 vs latest 26+ )

  • Adding more images to the Play store

  • Adding privacy policy to the store listing ( at the bottom of the page )






share|improve this answer





















  • Do you need to do all the TV and watch screenshots as well? they're not particularly clear about what the violations are...
    – Luther
    Oct 31 at 13:43










  • no, just more pictures to the Phone - and Tablet if you support it. totally agree if with not being clear ... yeah, very problematic
    – Ricky Levi
    Oct 31 at 13:56













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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
0
down vote













In my case it was:




  • API level was really really low ( 22 vs latest 26+ )

  • Adding more images to the Play store

  • Adding privacy policy to the store listing ( at the bottom of the page )






share|improve this answer





















  • Do you need to do all the TV and watch screenshots as well? they're not particularly clear about what the violations are...
    – Luther
    Oct 31 at 13:43










  • no, just more pictures to the Phone - and Tablet if you support it. totally agree if with not being clear ... yeah, very problematic
    – Ricky Levi
    Oct 31 at 13:56

















up vote
0
down vote













In my case it was:




  • API level was really really low ( 22 vs latest 26+ )

  • Adding more images to the Play store

  • Adding privacy policy to the store listing ( at the bottom of the page )






share|improve this answer





















  • Do you need to do all the TV and watch screenshots as well? they're not particularly clear about what the violations are...
    – Luther
    Oct 31 at 13:43










  • no, just more pictures to the Phone - and Tablet if you support it. totally agree if with not being clear ... yeah, very problematic
    – Ricky Levi
    Oct 31 at 13:56















up vote
0
down vote










up vote
0
down vote









In my case it was:




  • API level was really really low ( 22 vs latest 26+ )

  • Adding more images to the Play store

  • Adding privacy policy to the store listing ( at the bottom of the page )






share|improve this answer












In my case it was:




  • API level was really really low ( 22 vs latest 26+ )

  • Adding more images to the Play store

  • Adding privacy policy to the store listing ( at the bottom of the page )







share|improve this answer












share|improve this answer



share|improve this answer










answered Aug 22 at 11:01









Ricky Levi

2,63712437




2,63712437












  • Do you need to do all the TV and watch screenshots as well? they're not particularly clear about what the violations are...
    – Luther
    Oct 31 at 13:43










  • no, just more pictures to the Phone - and Tablet if you support it. totally agree if with not being clear ... yeah, very problematic
    – Ricky Levi
    Oct 31 at 13:56




















  • Do you need to do all the TV and watch screenshots as well? they're not particularly clear about what the violations are...
    – Luther
    Oct 31 at 13:43










  • no, just more pictures to the Phone - and Tablet if you support it. totally agree if with not being clear ... yeah, very problematic
    – Ricky Levi
    Oct 31 at 13:56


















Do you need to do all the TV and watch screenshots as well? they're not particularly clear about what the violations are...
– Luther
Oct 31 at 13:43




Do you need to do all the TV and watch screenshots as well? they're not particularly clear about what the violations are...
– Luther
Oct 31 at 13:43












no, just more pictures to the Phone - and Tablet if you support it. totally agree if with not being clear ... yeah, very problematic
– Ricky Levi
Oct 31 at 13:56






no, just more pictures to the Phone - and Tablet if you support it. totally agree if with not being clear ... yeah, very problematic
– Ricky Levi
Oct 31 at 13:56




















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