How to handle out of domain utterances in Amazon Alexa











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I had different intents in the skill, I am using php as service.
Everything is working fine, but if the user ask utterances that are not configured in any of the intents, it must go to the else part.



Eg code is as follows:-



if($EchoReqObj->request->type=="LaunchRequest"){
$text = "Testing launch";
$array = array("version"=>"1.0","response"=>array("outputSpeech"=>array("type"=>"PlainText","text"=>$text),"shouldEndSession"=>false));
echo json_encode($array);
}
else if(getting the intent name){//Do something.}
else{

$text = "In else part";
$array = array("version"=>"1.0","response"=>array("outputSpeech"=>array("type"=>"PlainText","text"=>$text),"shouldEndSession"=>false),"sessionAttributes"=>array("lastSpeech"=>$text));
echo json_encode($array);
}


This is the else I wrote but it is not getting executed.










share|improve this question




























    up vote
    0
    down vote

    favorite












    I had different intents in the skill, I am using php as service.
    Everything is working fine, but if the user ask utterances that are not configured in any of the intents, it must go to the else part.



    Eg code is as follows:-



    if($EchoReqObj->request->type=="LaunchRequest"){
    $text = "Testing launch";
    $array = array("version"=>"1.0","response"=>array("outputSpeech"=>array("type"=>"PlainText","text"=>$text),"shouldEndSession"=>false));
    echo json_encode($array);
    }
    else if(getting the intent name){//Do something.}
    else{

    $text = "In else part";
    $array = array("version"=>"1.0","response"=>array("outputSpeech"=>array("type"=>"PlainText","text"=>$text),"shouldEndSession"=>false),"sessionAttributes"=>array("lastSpeech"=>$text));
    echo json_encode($array);
    }


    This is the else I wrote but it is not getting executed.










    share|improve this question


























      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      I had different intents in the skill, I am using php as service.
      Everything is working fine, but if the user ask utterances that are not configured in any of the intents, it must go to the else part.



      Eg code is as follows:-



      if($EchoReqObj->request->type=="LaunchRequest"){
      $text = "Testing launch";
      $array = array("version"=>"1.0","response"=>array("outputSpeech"=>array("type"=>"PlainText","text"=>$text),"shouldEndSession"=>false));
      echo json_encode($array);
      }
      else if(getting the intent name){//Do something.}
      else{

      $text = "In else part";
      $array = array("version"=>"1.0","response"=>array("outputSpeech"=>array("type"=>"PlainText","text"=>$text),"shouldEndSession"=>false),"sessionAttributes"=>array("lastSpeech"=>$text));
      echo json_encode($array);
      }


      This is the else I wrote but it is not getting executed.










      share|improve this question















      I had different intents in the skill, I am using php as service.
      Everything is working fine, but if the user ask utterances that are not configured in any of the intents, it must go to the else part.



      Eg code is as follows:-



      if($EchoReqObj->request->type=="LaunchRequest"){
      $text = "Testing launch";
      $array = array("version"=>"1.0","response"=>array("outputSpeech"=>array("type"=>"PlainText","text"=>$text),"shouldEndSession"=>false));
      echo json_encode($array);
      }
      else if(getting the intent name){//Do something.}
      else{

      $text = "In else part";
      $array = array("version"=>"1.0","response"=>array("outputSpeech"=>array("type"=>"PlainText","text"=>$text),"shouldEndSession"=>false),"sessionAttributes"=>array("lastSpeech"=>$text));
      echo json_encode($array);
      }


      This is the else I wrote but it is not getting executed.







      alexa alexa-skills-kit alexa-skill alexa-slot






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Nov 22 at 9:35









      Cicil Thomas

      2,97311428




      2,97311428










      asked Nov 19 at 20:19









      b PRASANTH

      46




      46
























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          down vote



          accepted










          Alexa always tries to maps to the closest intent no matter what the user input is. You won't get an IntentRequest without an intent. So if you have five intents, Alexa will try to match all user utterances to one of these five skill's intents.



          Your else part executes when Alexa triggers an intent which haven't handled. From your example code a SessionEndedRequest might go into your else part. But if you are trying to handle out-of-domain utterances you have to use AMAZON.Fallback intent and handle it in your backend.



          AMAZON.FallbackIntent



          If you want to handle out-of-domain requests, or gibberish, or unexpected utterances, or when a user says something that doesn’t map to any intents in your skill you have to use predefined AMAZON.FallbackIntent. This intent uses an out-of-domain model generated based on your interaction model and provides a fallback for user utterances that do not match any of your skill's intents.



          More on AMAZON.FallbackIntent here






          share|improve this answer





















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            1 Answer
            1






            active

            oldest

            votes








            1 Answer
            1






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes








            up vote
            1
            down vote



            accepted










            Alexa always tries to maps to the closest intent no matter what the user input is. You won't get an IntentRequest without an intent. So if you have five intents, Alexa will try to match all user utterances to one of these five skill's intents.



            Your else part executes when Alexa triggers an intent which haven't handled. From your example code a SessionEndedRequest might go into your else part. But if you are trying to handle out-of-domain utterances you have to use AMAZON.Fallback intent and handle it in your backend.



            AMAZON.FallbackIntent



            If you want to handle out-of-domain requests, or gibberish, or unexpected utterances, or when a user says something that doesn’t map to any intents in your skill you have to use predefined AMAZON.FallbackIntent. This intent uses an out-of-domain model generated based on your interaction model and provides a fallback for user utterances that do not match any of your skill's intents.



            More on AMAZON.FallbackIntent here






            share|improve this answer

























              up vote
              1
              down vote



              accepted










              Alexa always tries to maps to the closest intent no matter what the user input is. You won't get an IntentRequest without an intent. So if you have five intents, Alexa will try to match all user utterances to one of these five skill's intents.



              Your else part executes when Alexa triggers an intent which haven't handled. From your example code a SessionEndedRequest might go into your else part. But if you are trying to handle out-of-domain utterances you have to use AMAZON.Fallback intent and handle it in your backend.



              AMAZON.FallbackIntent



              If you want to handle out-of-domain requests, or gibberish, or unexpected utterances, or when a user says something that doesn’t map to any intents in your skill you have to use predefined AMAZON.FallbackIntent. This intent uses an out-of-domain model generated based on your interaction model and provides a fallback for user utterances that do not match any of your skill's intents.



              More on AMAZON.FallbackIntent here






              share|improve this answer























                up vote
                1
                down vote



                accepted







                up vote
                1
                down vote



                accepted






                Alexa always tries to maps to the closest intent no matter what the user input is. You won't get an IntentRequest without an intent. So if you have five intents, Alexa will try to match all user utterances to one of these five skill's intents.



                Your else part executes when Alexa triggers an intent which haven't handled. From your example code a SessionEndedRequest might go into your else part. But if you are trying to handle out-of-domain utterances you have to use AMAZON.Fallback intent and handle it in your backend.



                AMAZON.FallbackIntent



                If you want to handle out-of-domain requests, or gibberish, or unexpected utterances, or when a user says something that doesn’t map to any intents in your skill you have to use predefined AMAZON.FallbackIntent. This intent uses an out-of-domain model generated based on your interaction model and provides a fallback for user utterances that do not match any of your skill's intents.



                More on AMAZON.FallbackIntent here






                share|improve this answer












                Alexa always tries to maps to the closest intent no matter what the user input is. You won't get an IntentRequest without an intent. So if you have five intents, Alexa will try to match all user utterances to one of these five skill's intents.



                Your else part executes when Alexa triggers an intent which haven't handled. From your example code a SessionEndedRequest might go into your else part. But if you are trying to handle out-of-domain utterances you have to use AMAZON.Fallback intent and handle it in your backend.



                AMAZON.FallbackIntent



                If you want to handle out-of-domain requests, or gibberish, or unexpected utterances, or when a user says something that doesn’t map to any intents in your skill you have to use predefined AMAZON.FallbackIntent. This intent uses an out-of-domain model generated based on your interaction model and provides a fallback for user utterances that do not match any of your skill's intents.



                More on AMAZON.FallbackIntent here







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Nov 20 at 7:55









                Cicil Thomas

                2,97311428




                2,97311428






























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