how do i calculate the percentage of a attribute crystal report
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Hi I am trying to find the number of fix time calls that are below 2 hrs and then calculate what the percentage of the calls that 2 hours or below.
I know that I need to find the sum of the call first that are under 2 hrs and then calculate the percentage of call of 2 hrs or under.
Below I have the code of the fix time.
WhilePrintingRecords;
datetimevar recovery;
numbervar total_fixtime;
numbervar fixtime;
numbervar fixtimetemp;
datetimevar fixrec;
datetimevar fixresp;
timevar fixstart;
timevar fixend;
if recovery = datetime(date(0,0,0),Time(0,0,0)) then
if(Date({Calls.Completion_Date})>Date(maximum({Call_Events.Off_Site},{Calls.Call_Ref}))) then
fixresp:=maximum({Call_Events.Off_Site},{Calls.Call_Ref})
else
fixresp := {Calls.Completion_Date}
else
fixresp := recovery;
fixrec := Minimum({Call_Events.On_Site},{Calls.Call_Ref});
fixstart := time(09,00,00);
fixend := time(17,00,00);
//fixtimetemp := Diff_dates_cmpl (fixrec,fixresp,fixstart,fixend,false);
//fixtime := fixtimetemp/60 ;
//total_fixtime := total_fixtime + fixtime;
//fixtime;
if({Calls.Last_Allocated_To} startswith "OMS") then
(
fixtimetemp := Diff_dates_callScotland (fixrec,fixresp,fixstart,fixend,false);
)
else
(
fixtimetemp := Diff_dates_cmpl (fixrec,fixresp,fixstart,fixend,false);
);
fixtime := ( fixtimetemp/60 ) ;
total_fixtime := total_fixtime + fixtime;
fixtime
I know I could use a if statement to say if {fixtime} < 2 then :
I want the sum else 0
then I could calculate the percentage of this calls
vba crystal-reports report
asked Nov 20 at 10:33
haroon
11
add a comment |
up vote
0
down vote
favorite
Hi I am trying to find the number of fix time calls that are below 2 hrs and then calculate what the percentage of the calls that 2 hours or below.
I know that I need to find the sum of the call first that are under 2 hrs and then calculate the percentage of call of 2 hrs or under.
Below I have the code of the fix time.
WhilePrintingRecords;
datetimevar recovery;
numbervar total_fixtime;
numbervar fixtime;
numbervar fixtimetemp;
datetimevar fixrec;
datetimevar fixresp;
timevar fixstart;
timevar fixend;
if recovery = datetime(date(0,0,0),Time(0,0,0)) then
if(Date({Calls.Completion_Date})>Date(maximum({Call_Events.Off_Site},{Calls.Call_Ref}))) then
fixresp:=maximum({Call_Events.Off_Site},{Calls.Call_Ref})
else
fixresp := {Calls.Completion_Date}
else
fixresp := recovery;
fixrec := Minimum({Call_Events.On_Site},{Calls.Call_Ref});
fixstart := time(09,00,00);
fixend := time(17,00,00);
//fixtimetemp := Diff_dates_cmpl (fixrec,fixresp,fixstart,fixend,false);
//fixtime := fixtimetemp/60 ;
//total_fixtime := total_fixtime + fixtime;
//fixtime;
if({Calls.Last_Allocated_To} startswith "OMS") then
(
fixtimetemp := Diff_dates_callScotland (fixrec,fixresp,fixstart,fixend,false);
)
else
(
fixtimetemp := Diff_dates_cmpl (fixrec,fixresp,fixstart,fixend,false);
);
fixtime := ( fixtimetemp/60 ) ;
total_fixtime := total_fixtime + fixtime;
fixtime
I know I could use a if statement to say if {fixtime} < 2 then :
I want the sum else 0
then I could calculate the percentage of this calls
vba crystal-reports report
asked Nov 20 at 10:33
haroon
11
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
Hi I am trying to find the number of fix time calls that are below 2 hrs and then calculate what the percentage of the calls that 2 hours or below.
I know that I need to find the sum of the call first that are under 2 hrs and then calculate the percentage of call of 2 hrs or under.
Below I have the code of the fix time.
WhilePrintingRecords;
datetimevar recovery;
numbervar total_fixtime;
numbervar fixtime;
numbervar fixtimetemp;
datetimevar fixrec;
datetimevar fixresp;
timevar fixstart;
timevar fixend;
if recovery = datetime(date(0,0,0),Time(0,0,0)) then
if(Date({Calls.Completion_Date})>Date(maximum({Call_Events.Off_Site},{Calls.Call_Ref}))) then
fixresp:=maximum({Call_Events.Off_Site},{Calls.Call_Ref})
else
fixresp := {Calls.Completion_Date}
else
fixresp := recovery;
fixrec := Minimum({Call_Events.On_Site},{Calls.Call_Ref});
fixstart := time(09,00,00);
fixend := time(17,00,00);
//fixtimetemp := Diff_dates_cmpl (fixrec,fixresp,fixstart,fixend,false);
//fixtime := fixtimetemp/60 ;
//total_fixtime := total_fixtime + fixtime;
//fixtime;
if({Calls.Last_Allocated_To} startswith "OMS") then
(
fixtimetemp := Diff_dates_callScotland (fixrec,fixresp,fixstart,fixend,false);
)
else
(
fixtimetemp := Diff_dates_cmpl (fixrec,fixresp,fixstart,fixend,false);
);
fixtime := ( fixtimetemp/60 ) ;
total_fixtime := total_fixtime + fixtime;
fixtime
I know I could use a if statement to say if {fixtime} < 2 then :
I want the sum else 0
then I could calculate the percentage of this calls
vba crystal-reports report
asked Nov 20 at 10:33
haroon
11
Hi I am trying to find the number of fix time calls that are below 2 hrs and then calculate what the percentage of the calls that 2 hours or below.
I know that I need to find the sum of the call first that are under 2 hrs and then calculate the percentage of call of 2 hrs or under.
Below I have the code of the fix time.
WhilePrintingRecords;
datetimevar recovery;
numbervar total_fixtime;
numbervar fixtime;
numbervar fixtimetemp;
datetimevar fixrec;
datetimevar fixresp;
timevar fixstart;
timevar fixend;
if recovery = datetime(date(0,0,0),Time(0,0,0)) then
if(Date({Calls.Completion_Date})>Date(maximum({Call_Events.Off_Site},{Calls.Call_Ref}))) then
fixresp:=maximum({Call_Events.Off_Site},{Calls.Call_Ref})
else
fixresp := {Calls.Completion_Date}
else
fixresp := recovery;
fixrec := Minimum({Call_Events.On_Site},{Calls.Call_Ref});
fixstart := time(09,00,00);
fixend := time(17,00,00);
//fixtimetemp := Diff_dates_cmpl (fixrec,fixresp,fixstart,fixend,false);
//fixtime := fixtimetemp/60 ;
//total_fixtime := total_fixtime + fixtime;
//fixtime;
if({Calls.Last_Allocated_To} startswith "OMS") then
(
fixtimetemp := Diff_dates_callScotland (fixrec,fixresp,fixstart,fixend,false);
)
else
(
fixtimetemp := Diff_dates_cmpl (fixrec,fixresp,fixstart,fixend,false);
);
fixtime := ( fixtimetemp/60 ) ;
total_fixtime := total_fixtime + fixtime;
fixtime
I know I could use a if statement to say if {fixtime} < 2 then :
I want the sum else 0
then I could calculate the percentage of this calls
vba crystal-reports report
vba crystal-reports report
asked Nov 20 at 10:33
haroon
11
asked Nov 20 at 10:33
haroon
11
edited Nov 20 at 10:52
asked Nov 20 at 10:33
haroon
11
asked Nov 20 at 10:33
haroon
11
asked Nov 20 at 10:33
haroon
11
11
add a comment |
add a comment |
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